A broken chain is one thing. A loose diamond in your wedding ring is another.
When a piece of jewelry has sentimental value, deciding who to trust with the repair can feel almost as important as the repair itself. You want to know what needs to be done, who will be doing the work and where your jewelry will be while it’s being repaired.
At Joy-Den Jewelers, we’ve been helping customers throughout Marlborough and MetroWest care for their jewelry for 40 years. Our jewelry repairs are performed right here in our Downtown Marlborough store by experienced bench jewelers who understand how much these pieces mean to their owners.
What kinds of jewelry can be repaired?
You might be surprised by how much can be repaired or restored by an experienced jeweler.
At Joy-Den, our in-house jewelry repair services include:
- Ring sizing
- Stone setting and replacement
- Prong repair
- Soldering
- Necklace and chain repair
- Necklace shortening
- Engraving
- Bead restringing
- Cleaning and polishing
If you’re not sure what your jewelry needs, that’s okay. Bring it in and let us take a look. Our team can examine the piece, explain what we find and talk with you about your options.
How do you know when jewelry needs repair?
Sometimes the problem is obvious: a chain breaks, a stone falls out or a ring no longer fits.
Other problems can be easier to miss.
Prongs can gradually wear down or become bent. Stones can loosen in their settings. Clasps can weaken. Jewelry that’s worn every day can also take quite a beating without you realizing it.
That’s particularly important with engagement rings and wedding rings. The Gemological Institute of America recommends having prongs checked periodically because damaged or worn prongs can leave a diamond vulnerable to loss or damage.
If you notice a stone moving, a prong catching on clothing, a change in the way your ring fits, or anything else that doesn’t seem quite right, it’s worth having a jeweler take a look.
Why does in-house jewelry repair matter?
For many customers, the hardest part of a jewelry repair isn’t being without the piece. It’s handing it over in the first place.
That’s especially true for wedding rings, engagement rings and family jewelry that can’t simply be replaced.
Joy-Den has experienced bench jewelers on staff who perform our jewelry repairs right here in our Marlborough store.That gives our team the opportunity to examine the piece, understand the work being requested and handle the repair ourselves.
It also means you can actually talk with the people responsible for caring for your jewelry.
A wedding ring gets a second life
Recently, a customer shipped his wedding ring to Joy-Den for repair.
The ring needed more than a quick cleaning. Diamonds needed to be replaced, repair work needed to be completed, and years of wear had taken some of the life out of its finish.
After the work was completed, the ring was professionally polished and safely shipped home.
His reaction?
“My ring came back looking better than the day I got it.”
He also specifically mentioned the communication throughout the process and said he felt comfortable trusting the Joy-Den team with such an important piece.
That’s what a successful repair should do. It isn’t about making a piece of jewelry different. It’s about getting you back to wearing something you already love.
What should you ask before having jewelry repaired?
If you’re deciding where to take an important piece, don’t be afraid to ask questions.
Ask what the jeweler sees when examining the piece. Find out what work is being recommended and why. Ask if the repair will be performed in-house or sent somewhere else. And make sure you understand the proposed repair before leaving your jewelry behind.
A good jeweler should be comfortable having that conversation with you.
Jewelry Repair in Downtown Marlborough
Joy-Den Jewelers has served Marlborough and the surrounding MetroWest community since 1986.
From a simple chain repair or ring sizing to stone setting and repairs involving treasured wedding, engagement and family jewelry, our team understands that we’re often working on something that means much more to you than its monetary value.
Have a ring that’s too tight, a broken chain, or a favorite piece that’s been sitting in your jewelry box waiting for attention?
Bring it to Joy-Den Jewelers at 209 Main Street in Downtown Marlborough.
Our team will take a look, explain your options, and help you figure out the next step.